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Troubleshooting

Ordering, Installing, and Registering Raven

18 Articles

Updates

2 Articles

How to get the last page of a paged display to start at the correct boundary

Precise control over the time where a paged sound window begins

Why does Raven’s Open File Dialog take a long time to show?

When navigating the file system seems to take forever

Broken Workspace

When a workspace stops working

Error Opening Sound File

DESCRIPTION Raven users sometimes report that they cannot open their sound files in Raven. The solution depends on the observed...

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Playing Multi-channel Sounds

Specify which channels should be played back in a multichannel recording

Filter Controls Disabled

DESCRIPTION Most edit controls are disabled for paged sound views. DISCUSSION Paged sound windows enable you to open sounds...

Deprecated Versions of Raven

Install Raven Pro 1.5, Raven Pro 1.4, and 32-bit versions of Raven.

Solid Blue Waveform

DESCRIPTION The waveform view in Raven appears to be solid blue. This is likely due to the sound file you...

“You have selected ‘Open Sound Selection table’ from File menu”

DESCRIPTION When opening a selection table this error dialog box appears. DISCUSSION This problem is usually the result of...

Toolbars missing

DESCRIPTION One or more Raven toolbars are missing. DISCUSSION Raven toolbars can be hidden either because the user has...

“Could not open selection table”

Description You try to open a selection table and get an error dialog box. Discussion To open a selection table,...

“Open Selection Table” grayed out in File menu

Description You want to open a selection table, but “Open Selection Table” is grayed out in File menu. Discussion You...

Raven Preferences and Annotation Keymap Interfaces Blank

INTRODUCTION Linux users sometimes report that the Raven Preferences or Annotation Keymap interfaces are blank and lack all controls. SOLUTION...

Selection Spectrum and Spectrogram Slice Views Appear Blank

Introduction Some users report that the selection spectrum and spectrogram slice views appear blank. Selection Spectrum View This issue results...

“Annotate Selection” Dialog Box Missing

Description By default Raven will put up an “Annotate Selection” dialog box each time the user commits a selection to...

Can’t Open Sound on External Drive (Mac)

DESCRIPTION Mac users sometimes report that they cannot open sound files on an external hard drive because the external hard...

NVIDIA Card Incompatibility

Raven appears frozen with multiple spectrograms or multiple menus.

Waveform Plot Appears Broken

Introduction Raven users sometimes report that the waveform plot appears broken, usually when opening 24-bit or 32-bit recordings. The problem...