- Home
- Knowledge Base
- FAQ
- Troubleshooting
Troubleshooting
Ordering, Installing, and Registering Raven
18 ArticlesUpdates
2 ArticlesHow to get the last page of a paged display to start at the correct boundary
Precise control over the time where a paged sound window begins
Why does Raven’s Open File Dialog take a long time to show?
When navigating the file system seems to take forever
Broken Workspace
When a workspace stops working
Error Opening Sound File
DESCRIPTION Raven users sometimes report that they cannot open their sound files in Raven. The solution depends on the observed...
Get Help
We answer support requests within two working days, often within hours if sent during Eastern Time business hours.
Playing Multi-channel Sounds
Specify which channels should be played back in a multichannel recording
Filter Controls Disabled
DESCRIPTION Most edit controls are disabled for paged sound views. DISCUSSION Paged sound windows enable you to open sounds...
Deprecated Versions of Raven
Install Raven Pro 1.5, Raven Pro 1.4, and 32-bit versions of Raven.
Solid Blue Waveform
DESCRIPTION The waveform view in Raven appears to be solid blue. This is likely due to the sound file you...
“You have selected ‘Open Sound Selection table’ from File menu”
DESCRIPTION When opening a selection table this error dialog box appears. DISCUSSION This problem is usually the result of...
Toolbars missing
DESCRIPTION One or more Raven toolbars are missing. DISCUSSION Raven toolbars can be hidden either because the user has...
“Could not open selection table”
Description You try to open a selection table and get an error dialog box. Discussion To open a selection table,...
“Open Selection Table” grayed out in File menu
Description You want to open a selection table, but “Open Selection Table” is grayed out in File menu. Discussion You...
Raven Preferences and Annotation Keymap Interfaces Blank
INTRODUCTION Linux users sometimes report that the Raven Preferences or Annotation Keymap interfaces are blank and lack all controls. SOLUTION...
Selection Spectrum and Spectrogram Slice Views Appear Blank
Introduction Some users report that the selection spectrum and spectrogram slice views appear blank. Discussion This issue results from...
“Annotate Selection” Dialog Box Missing
Description By default Raven will put up an “Annotate Selection” dialog box each time the user commits a selection to...
Can’t Open Sound on External Drive (Mac)
DESCRIPTION Mac users sometimes report that they cannot open sound files on an external hard drive because the external hard...
NVIDIA Card Incompatibility
Raven appears frozen with multiple spectrograms or multiple menus.
Waveform Plot Appears Broken
Introduction Raven users sometimes report that the waveform plot appears broken, usually when opening 24-bit or 32-bit recordings. The problem...
Knowledge Base Categories
- Announcements
- Band-Limited Energy Detector (BLED)
- Bioacoustics
- BirdNET-Analyzer
- Buying and Installing Raven Pro
- Detection
- FAQ
- Installing Raven
- Machine Learning Detector
- Measurements
- New Features (Not in Manual)
- Ordering Raven
- Ordering, Installing, and Registering Raven
- Passive Acoustic Monitoring
- Raven Documentation
- Raven Exhibit
- Raven Lite
- Raven Lite FAQ
- Raven Pro
- Raven Pro FAQ
- Recording
- Registration / Serial Number
- Signal Calibration
- Spectrograms
- Troubleshooting
- Updates